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Levi Jackson Heating and Cooling is now hiring for the position of Service Technician.  We are looking for a person that has experience working on all types of HVAC of equipment.  The qualified candidate should have a Journeyman license that would allow him or her to work in the state of KY.  All interested applicants can stop by our office at 280 Levi Jackson Mill Rd. London, KY 40744 or give us a call at 606-864-7100.

To apply, go to www.serco-na.com/Careers/ and look for the Bilingual General Clerk II posting.

Bilingual General Clerk II B Job Description

General Clerk II’s will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others. The General Clerk II B’s must be bi-lingual (English and Spanish). The General Clerk II B’s will communicate with consumers using their English- and Spanish-speaking skills. This position provides telephone support utilizing English and Spanish languages.  

This position provides telephone support. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary.

Specific responsibilities include, but are not limited to:

-May receive shipments and supplies, inspect for damage, and check for correct quality and quantity.

-Opens and distributes incoming mail and prepares mail-outs.

-Posts information to agency records and modifies forms or records.

-Receives, stores, and issues stock items.

-Performs data entry and retrieval and performs arithmetical computations.

-Makes copies of documents for record; may handle continuous photocopying assignments.

-Performs related work as assigned.

-Receive coaching/feedback and implements/takes action to make changes as appropriate.

-Adheres to service compliance requirements.

Required Exp/Skills:

High school diploma or equivalent, and one year of work experience in a similar job.

Education beyond high school completion may substitute for experience.

The General Clerk IIB’s must be bi-lingual (English & Spanish-speaking) employees.

The General Clerk IIB’s and will communicate with consumers using their English- and Spanish-speaking skills.

This position provides telephone support utilizing English and Spanish languages.  

MUST:

-Have some experience in clerical work or clerical training courses.

-Be skilled in using personal computer, phone, office equipment (including photocopier) and Microsoft Office Suite (Excel, Word, PowerPoint and Outlook).

-Be able to work independently, perform as a self-starter and meet critical deadlines.

-Be able to maintain confidential and sensitive information.

-Have ability to communicate effectively both orally and in writing.

-Have knowledge of business terminology, methods, and procedures; of office procedures; and of spelling, punctuation, grammar, and arithmetic.

-Be able to prepare and maintain detailed records, files, and reports; to type accurately at a speed consistent with work requirements; and to transfer stock from one location to another.

- Be able to work independently, perform as a self-starter and meet critical deadlines.

- Be able to maintain confidential and sensitive information.

-Be able to work effectively and professionally with agency personnel.

-This position provides telephone support- prior telephone experience is desired and clear verbal communication is required.

This position is on a U.S. Government contract which will require candidates to pass a background investigation. We provide a safe and drug-free environment for our clients and employees. 

Military Veterans and Spouses encouraged to apply.



SUMMARY:

The Contact Center Representative will be responsible for using web based systems to answer customer’s inquiries. 

ESSENTIAL FUNCTIONS:

Essential duties and responsibilities include the following.  Other duties may be assigned:

  • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction.
  • Document each customer’s inquiry information into a database. 
  • Verify customer’s information, making corrections and updates as needed.
  • Actively listen to recognize opportunities to offer additional information to callers insuring the caller and client has received the best customer service experience possible.
  • Follow-up with callers as necessary.
  • Use statistical contact center data to make improvements to performance. 
  • Outbound calling for surveying to obtain client specific information.
  • Shift and Schedule adherence.

Minimum Job Requirements:

Education/Experience:

The knowledge, skills and abilities typically acquired through the completion of a high school education or equivalent is required, and preferably experience in a customer service, high volume, and multiple function environment or an equivalent combination of education and experience.

Qualification Requirements:

Effective verbal and written communication skills are required. Responses must be timely, accurate, and convey the company attitude and image with applicants, customers marketing partners, and vendors.  The contact center representative must meet work deadlines; good interpersonal skills and ability to work with a team.  The representative must have regular attendance, must be at work and be ready to work at their scheduled time, no exceptions. Must have the ability to multi-task, operate a PC, use internet search engines and computer systems, and specialized telephone systems. Must be able to type and read on a computer.   It requires the ability to sit for extended periods of time. The employee must be able to perform the essential functions with or without reasonable accommodation.  The company will provide reasonable accommodation when necessary.  

Now hiring for multiple contracts.  All positions are full-time permanent.

 

SourceHOV

Edward Jones is looking to hire a Branch Office Administrator in London, KY

Branch Office Administrator-London, KY-Branch 04051

9128BR

Job Description

Are you an organized individual capable of self-managing your time? Does it excite you to provide a high level of service in a team environment? Would others describe you as someone with strong communication skills both verbal and written with an ability to build strong relationships? If so, continue reading about how you can play an important role in helping clients and the success of your branch team. Our Branch Office Administrators (BOA) play an important role in serving our clients and successfully operating our branch offices in partnership with Financial Advisors. BOAs work independently to organize and manage a wide range of administrative and client support activities. Successful BOAs possess strong written and verbal communication skills, build strong relationships with their clients and are motivated by the opportunity to make a difference in our clients’ lives. Job Summary The BOA plays a critical administrative role in the branch and supports our commitment to an ideal client experience. The BOA and the financial advisor work together as a team to create new clients, serve existing clients, and run an efficient branch office. A BOA’s responsibilities include, but are not limited to the following. •Prepare reports and materials for client appointments •Update prospective client and client data records •Proactively contact clients to set or confirm appointments and offer appropriate services •Contact existing clients to invite them to a face to face meeting with the financial advisor to review their financial goals •Plan and prepare marketing materials and events with the financial advisor •Organize and maintain the financial advisor’s schedule •Learn and implement new tools and systems that manage client contacts and increase branch efficiency.

Position Type

Branch Support

Company Description

At Edward Jones, we help clients achieve their serious, long-term goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we’ve located our 12,000+ branch offices in the neighborhoods where our nearly 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team’s ability to build deep relationships with them. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience.

Full-time/Part-time

Full-Time

Awards and Accolades

Our commitment to providing a workplace that both challenges us and rewards our associates has contributed to our inclusion in FORTUNE magazine’s list of the “100 Best Companies to Work For 2015” in America. The firm ranked No. 6 overall in its 16th appearance on the prestigious list.

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, or any other basis prohibited by applicable law.

Visit www.edwardjones.com/careers for more information. 




DATA ENTRY/MAIL CLERK 
Pay starts at $10.52/hr. and 1st, 2nd and 3rd shifts are available.
Please apply online at: https://www.talento.xyz/eFpWorkplace/logonInit.do?org=SHOV&rid=3329

Job Summary/Objective Individuals: This role may be trained on all areas of imaging: prepping scanning, quality control, and data entry.

Essential Functions and Responsibilities

  • Prepping includes classifying of easily recognizable documents, orienting, repairing and removing objects such as staples and paperclips from documents. Prepping also includes unfolding corners, taping down small pieces of paper on larger sheets. Placing patch or bar code separators in between records for scanning.
  • Scanning will include the calibration and cleaning of paper scanners, correction of double feeds and poor images, operate all aspects of scanning software application, and joined with the quality processing of items through the scanning process.
  • Data Entry involves locating key data on documents once they have been scanned and keying the alphanumeric data into the appropriate database according to customer specifications.
  • Demonstrates high levels of safety awareness and notifies supervisor of potential hazards.
  • Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers.
  • Performs other duties as assigned.
  • Must be able to perform the following successfully in one area of imaging:
  • Process documents timely and accurately according to job specification and their priority
  • Consistently maintain set production quota while maintaining high quality
  • Accurately record production in LOCSS
  • Report and process issues and project concerns timely
  • Maintain equipment if applicable   
  • Adjusts to new ideas and methods and retains details very well
  • Maintain confidentiality and security of client information per client guidelines.
  • Maintain levels of productivity and quality based on department standards.
  

 Qualifications Required:

  • H.S. diploma or equivalent
  •  Successful clearance of extensive Federal Government Background Check
  • Ability to understand English
  • May be required to type a minimum of 6,000 alpha numeric and 10-key strokes per hour (KSPH) at a 95% accuracy or better.
  • Ability to use a PC, Mouse and Keyboard
  • Demonstrated ability to pay attention to detail
  • Must be able to pass required background and health screenings
  • Repetitive motion is required: may require twisting/bending/climbing
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hands and arms
  • Required to regularly sit, talk or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  • Repetitive motion is required; may require twisting/bending/climbing
  • May lift up to 35 lbs. frequently


SourceHOV is a proud sponsor of the 100,000 jobs Mission to employ America’s veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it’s a great thing to do for our business. Our Nation’s military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

London-Corbin Airport is currently seeking the following:

LINE POSITION:
Responsibilities include aircraft fueling, credit card/manual invoicing, etc.  Other duties are also required as needed.  Must be able to operate a truck with manual transmission.  High school diploma or GED required.  Drug testing will be done prior to employment and randomly.

CLERICAL/OFFICE:
Bookkeeping and Sage Accounting knowledge desirable.  Telephone, office management, and organizational skills required.

Compensation will be based on applicant’s qualifications.  Benefits available.

Applications may be picked up at the London-Corbin Airport.

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